Thiermann is a revenue operations leader in the Chicagoland area with over a decade experience building and scaling customer success functions for growing SaaS, tech enabled services and technology companies. Working for companies such as Fieldglass, TIBCO, Catalytic, and Aclaimant, Andrew leads customer-facing teams and focuses on driving growth through relationship building, scaling, and cross-functional collaboration. His goals are to support the growth of the team, grow as a leader himself, all while embracing a keep it simple approach. Holding a Public Relations BA from University of Central Lancashire, Andrew started his career in communications but quickly moved into client support and operations before finding his niche with key account management and customer success team leadership.